At Alvynn Casino, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or use our services.
Last updated: May 12, 2026
By using Alvynn Casino, you consent to the practices described in this policy. If you do not agree with any part of it, please do not use our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, date of birth, email address, phone number, residential address, and government-issued ID (for verification).
- Account Information: Username, password, security questions, and communication preferences.
- Financial Information: Payment method details, transaction history, and deposit/withdrawal records.
- Technical Information: IP address, browser type, device information, operating system, and usage data.
- Location Information: Country and province/territory (we do not track precise GPS location).
2. How We Use Your Information
We use your information to:
- Create and manage your gaming account
- Process deposits and withdrawals
- Provide customer support
- Offer and manage bonuses and promotions
- Improve our website and services
- Comply with legal and regulatory requirements (including anti-money laundering rules)
- Prevent fraud and ensure platform security
- Send important account notifications and marketing communications (you can opt-out anytime)
3. Sharing Your Information
We may share your information with:
- Licensed game providers (only as necessary to provide the games)
- Payment processors and financial institutions
- Identity verification and fraud prevention services
- Legal authorities when required by law
We never sell your personal data to third parties for marketing purposes.
4. Cookies and Tracking Technologies
Alvynn Casino uses cookies and similar technologies to:
- Remember your preferences and login details
- Analyze website traffic and improve user experience
- Deliver personalized content and offers
You can manage your cookie preferences through your browser settings at any time.
5. Data Security
We take the protection of your data very seriously. We use industry-standard security measures including SSL encryption, firewalls, and secure servers. Access to your personal information is strictly limited to authorized personnel only.
6. Your Rights as a Canadian Player
You have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete data
- Request deletion of your data (subject to legal obligations)
- Withdraw consent for marketing communications
- Lodge a complaint with the relevant privacy authority
To exercise any of these rights, please contact our support team.
7. Data Retention
We keep your personal information only as long as necessary to provide our services, comply with legal obligations, and resolve disputes.
8. International Data Transfers
Some of our service providers may be located outside of Canada. We ensure appropriate safeguards are in place to protect your data according to Canadian privacy standards (PIPEDA).
9. Children’s Privacy
Alvynn Casino is strictly for individuals aged 18 and over. We do not knowingly collect data from children. If we discover that a minor has created an account, we will close it immediately.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last updated” date.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
- Live Chat: Available 24/7 on the website
- Email: support@alvynn.com
We will respond to your request as quickly as possible.